From Challenge To Triumph With Our Portable Sawmill
Earlier this year, we had the pleasure of working with a customer from Germany who was looking for a reliable, high-performance portable sawmill to support his growing wood processing business. After conducting extensive research and comparing different manufacturers, he came across Shandong JIERUI Machinery Equipment Co., Ltd., and was impressed by our advanced technology, durable construction, and excellent customer service.
During the initial consultation, our sales and technical teams carefully analyzed the customer’s requirements - he needed a sawmill that was easy to transport, capable of handling large- diameter logs, and provided accurate, efficient cutting performance. After reviewing several models, he chose our fully automatic heavy-duty portable sawmill, equipped with a diesel engine, adjustable lifting chain, and self-locking lifting reducer for stable operation.
We provided detailed videos, technical drawings, and operation guidance throughout the process to ensure full confidence before purchase. The customer appreciated our transparent communication and professional after-sales support.
Once the sawmill arrived in Germany, our technical support team assisted him online with setup and calibration.Within hours, the machine was up and running. The customer was delighted with its performance - it delivered precise cuts, smooth operation, and exceptional efficiency even in continuous use.
"The JIERUI portable sawmill exceeded my expectations. It’s powerful, accurate, and easy to move between job sites. I’m very satisfied with both the machine and the company’s support."
Today, he uses the sawmill for processing timber in rural Germany, significantly improving his productivity and reducing labor costs. His positive experience has led to further inquiries from local sawmill operators, marking another successful step for JIERUI in the European market.
